Accelerating the Life Insurance Application Process with eSignature

DocuSign Shifts QuickQuotes' Life Insurance Application Process into High Gear With Electronic Signature

Did you know that QuickQuote® Financial, a leading health and term life insurance brokerage, uses DocuSign eSignature service to expedite its consumer insurance application process online? Consumers can now complete insurance applications in minutes by signing electronically—avoiding the hassle of printing, signing and faxing or mailing bulky, multi-page applications. By using DocuSign, QuickQuote has significantly enhanced customer satisfaction by providing a fast, convenient and green way to sign insurance applications.

Tim Bain, president and CEO of QuickQuote Financial, provides insight about the impact eSign services from DocuSign has had on the insurance application process:

QuickQuote helped revolutionize the purchase of term life insurance over the Internet by automating the quoting process in 1995. Now with DocuSign, we've automated the application process as well. DocuSign offers our customers a simple, quick and safe way to complete and sign insurance applications online. In addition, DocuSign has reduced our cycle time, improved our application return ratio and helped increase our customer satisfaction score to an all-time high of 98.73 percent.

QuickQuote allows customers to receive term life insurance quotes online, select the appropriate company, complete the application and sign all forms electronically in minutes. Application processing is accelerated as the process is completed online, thereby avoiding the time and inconvenience of printing, faxing, mailing and signing the application.

Completing and signing applications online is safe and legally binding. QuickQuote's licensed insurance professionals assist customers throughout the application process. A process that once took days or weeks of telephone calls, scheduling and rescheduling, and filling out paper forms is now transacted in just a few minutes online.

Steve Woodworth, market director of wealth management and insurance at DocuSign, shares his thoughts about working with QuickQuote:

QuickQuote Financial is a leader in direct marketing of life insurance due to its consistent focus on deploying technology that makes it easier for clients to do business with them. We are pleased to be working with QuickQuote to help it streamline its business processes to close business faster and enhance client satisfaction.