Pinnacle Health Solutions: Insuring Security with DocuSign eSignature

Healthcare Company Maintains Policy of Safe, Secure Transactions with DocuSign

Did you know that Pinnacle Health Solutions uses DocuSign’s electronic signature solution to finalize the purchase of health insurance plans? Pinnacle Health, a leading diversified health care benefits provider, severed their contract with another eSign vendor and selected DocuSign due to DocuSign’s superior security and advanced safety features.

We were using another eSign provider, but the security just did not measure up. Although they preached security, it wasn’t good enough so we called DocuSign. DocuSign was great. They listened and offered a consultative approach to provide a total solution. It was clear that DocuSign was the right choice—especially in terms of security. We guarantee the protection of our client’s personal information from unauthorized access and with DocuSign, we are assured of maintaining that guarantee. – Mike Schultz, president and CEO of Pinnacle Health Solutions

Pinnacle Health Solutions markets short and long term health care insurance plans. Plans are tailored to meet the needs of each client, thereby reducing any financial barriers to obtaining health care. Applicants complete a secure online form with the guarantee that all information is secure, encrypted and safeguarded from any unauthorized access. Schultz continues:

DocuSign is clearly the best in security, and their customer service is also vastly superior. With the other vendor, we would leave a voicemail and the call would be returned in maybe a week or two. It seemed like the owner was returning the calls and emails—yet the service was terrible. In contrast, DocuSign has provided amazing service and support.

Pinnacle Health Solutions uses DocuSign in the final phases of the insurance policy process. Using DocuSign PowerForms, Pinnacle Health creates the final confirmation documents, including first payment and monthly premium information.  Clients receive an email notification, click on the link, adopt an e-signature, e-sign and return the completed confirmation within hours. The entire signing process is completed securely online, and all client data obtained during the DocuSign process is safe, encrypted and protected from unauthorized access. Pinnacle Health stores the digital documents which are accessible to Pinnacle processers anytime.

Pinnacle Health is an innovative healthcare company offering affordable health plan solutions in a secure, customer first environment. We believe in the same approach and look forward to serving Pinnacle Health to further streamline business processes and improve efficiencies while maintaining maximum safety and security for Pinnacle and its clients. – Steve King, president and CEO of DocuSign

For more information about the business benefits DocuSign could provide to your business, take a look at DocuSign’s eSignature solutions.