eSignature Helps Our First Nest Realty Enhance Client Satisfaction While Going Green

Our First Nest Realty uses DocuSign to accelerate the signing process for real estate documents. DocuSign has expedited the average turnaround of real estate documents from days to minutes. Houston-based Our First Nest Realty also leverages DocuSign as a green technology differentiator and as part of the company's commitment to environmentally-friendly business processes.

Paul Silverman, Owner, Our First Nest Realty

Our First Nest Realty owner Paul Silverman first discovered DocuSign when working with a buyer for a hot property with multiple bidders. The need for an alternative to ink signatures became paramount when the buyer had to sign papers while out of state. Silverman registered for a free trial of the DocuSign eSignature service and within minutes was able to electronically send the documents for e-signature. His client received a DocuSign email notification, quickly adopted a signature and signed the documents online. Silverman presented the offer and it was accepted immediately. Later, Silverman's client used DocuSign's service from her Apple iPhone to electronically sign additional paperwork.

DocuSign came to the rescue. It helped streamline the process, provided my client an added service and reduced my company's carbon footprint in just one service. Being able to sign from a mobile phone was a huge advantage. Clients always tell me how easy it is to DocuSign—it's convenient, safe and legal. This is clearly the best tool I have ever used. - Paul Silverman, owner, Our First Nest Realty, and strong advocate of green technology

DocuSign has reduced or eliminated the need for Our First Nest Realty to print, fax or waste paper, ink and energy. He is pleased that he is helping clients with a hassle-free transaction and also upholding his pledge to the environment. Silverman holds a number of green designations and certificates including the National Association of REALTORS® Green designation and is a National Association of Homebuilders Certified Green Professional (CPG).

The DocuSign Advantage

After reviewing other e-signature solutions providers, Our First Nest Realty has continued using DocuSign based on the following key criteria:

• Ease of Use—DocuSign makes it easy for Silverman to send documents for client e-signature, and just as simple for clients to sign electronically. This intuitive service closely replicates the traditional signing experience, creating a positive client experience. DocuSign's Designed for Mobile functionality provides Silverman's clientele with anywhere, anytime electronic signing capabilities from an Apple iPhone, RIM BlackBerry, Google Android, Windows Mobile or any other Internet-enabled mobile device.
• Compliance—With DocuSign, Our First Nest Realty is assured of security as documents are an encrypted PDF. Signers are authenticated and contracts can only be returned only if fully completed, ensuring 100 percent compliance.
• Real-Time Visibility—DocuSign reveals the signing status of every agreement in real-time: when it was opened, when it was signed, the time the transaction has taken, and which contracts remain to be signed. Our First Nest Realty knows immediately when a real estate document is completed so deals can be transacted faster in a highly competitive market.
• Workflow Management—DocuSign automates Our First Nest Realty's workflow processes. DocuSigned documents are returned only when complete, thereby reducing turnaround time from days to minutes.
• Cost-Effective—DocuSign reduces administrative costs associated with the traditional signing process, eliminating the need to print, fax or drive to meet clients for in-person signings
• Going Green—Environmentally-friendly, DocuSign aligns with Silverman's green initiatives and further differentiates Our First Nest Realty from competitors using older, resource-wasting business processes.

For more information about the business benefits DocuSign provides Our First Nest Realty, read the detailed eSignature case study.