DocuSign Electronic Signature and Online Contract Execution That you can Rely on!

Generally we love graphs that show trends that go up and to the right, UNLESS they're uptime graphs... then we like the graph to show a flat line, at the top. Similar to the one above.

Uptime refers to the time during which a Web site is fully operational and viewable, which means continued service to our customers.

During the past 24 months, DocuSign experienced only three outages, and even so, has always met our customers' expectations. Yes, we've met 100% of our service level agreements (SLA)

Over the two year timeframe, DocuSign's overall percentage of uptime is: 99.9928%. For a mission critical electronic signature and online contract execution service, a nearly 100% uptime means that our customers can depend on DocuSign to be fully operational.

The past 24 months is 1,052,640 minutes, and the total number of down minutes is 76.

Think about it this way... in the course of the last two years, DocuSign's total downtime was just more than an hour and fifteen minutes. That's about as long as the total average daily commute time of those in major metropolitan areas, like New York, D.C., Los Angeles or Chicago... but spread out over TWO YEARS.

These uptime statistics demonstrates DocuSign's ability to deliver enterprise-class stability and reliability. Of course, you don't need to be a Fortune 500 to take advantage of the benefits offered by electronic signature and online contract execution. If you're a sole proprietor, a real estate agent, a small or medium business you can still enjoy the operational savings, time savings, and ability to close deals faster along with the peace of mind that comes with DocuSign's uptime.