In a recent post I talked about our Executive Customer Council (ECC) meetings in Seattle that occurred in early October. During those meetings customers presented electronic signature best practices — the most effective ways to implement and benefit from electronic signatures — to the entire audience. The audience was comprised of the ECC as well as many members of the DocuSign team. We all learned a lot listening to these best practice sessions. It was great to see the charts and graphs from customers demonstrating the business impact of DocuSign at their companies – faster revenue growth, higher sales close rates, increased customer satisfaction, much higher productivity of their teams and companies. Exciting and gratifying alike.

Another presentation that day was from DocuSign’s Professional Services group. This is a highly skilled and experienced part of our business. In fact, they are one among many things that distinguishes DocuSign as an enterprise-class, web-based electronic signature service. Our Professional Services group has executed over 75 successful implementations of DocuSign for customers. Listening to our Professional Services team outline and give examples of what they have developed and executed for customers at the ECC meetings, it made us realize that much of what they have done constitutes best practices for electronic signatures across dozens of industries and an equal number of business processes. As such, we thought it was time to give our Professional Services group their due.

Through occasional posts under the title of the Transforming Business Series, they will share what they have accomplished for customers, the how and the results. I hope you enjoy reading these. You will be getting a peek at one of the things that makes DocuSign a fun and interesting company.

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