If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting! “Once in a while you can get shown the light, In the strangest of places if you look at it right.”
– The Grateful Dead
OK, so maybe I’m harkening back to my college days, but this quote does ring home [...]

 In a recent post I talked about our Executive Customer Council (ECC) meetings in Seattle that occurred in early October. During those meetings customers presented electronic signature best practices — the most effective ways to implement and benefit from electronic signatures — to the entire audience. The audience was comprised of the ECC as well [...]

Channel and dealer agreements and paperwork are iterative, lengthy, and arduous. And that’s on a good day. It gets even more interesting when multiple parties are involved.  Yet for companies whose businesses are dependent on channels, dealers and retailers, these agreements are absolutely critical to doing business.
A manufacturer has hundreds or thousands of dealers across [...]

Recently we invited a group of our most influential customers to become members of DocuSign’s Executive Customer Council (ECC). The ECC is our top customer advisory group. They have a pivotal role advising us on our product roadmap and product strategy. We want to make sure that the new products and services we are considering [...]

Over the last 20 years that I’ve been a private pilot, I have had the opportunity fly on 3 continents.  I’ve flown across the Bering Sea to Russia, down through the Caribbean Islands to the interior of Venezuela and back up Central America returning to Seattle.  This gave me more than a passing familiarity with [...]